Unable to retrieve max file size – How to solve related issues

Opster Team

Jan-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which analyzes 2 JSON files to detect many errors.

Briefly, this error occurs when Elasticsearch is unable to retrieve the maximum file size for an index or shard. The cause of this error can be due to a network issue, disk or storage device failure, or other issues. To resolve this error, you can check the network configuration and ensure that the storage device hosting the index or shard is functioning correctly. Also, you can increase the maximum file size for the affected index or shard.

To easily locate the root cause and resolve this issue try AutoOps for Elasticsearch & OpenSearch. It diagnoses problems by analyzing hundreds of metrics collected by a lightweight agent and offers guidance for resolving them. Take a self-guided product tour to see for yourself (no registration required).

This guide will help you check for common problems that cause the log ” Unable to retrieve max file size ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: bootstrap and discovery-file.

Log Context

Log “Unable to retrieve max file size [” classname is JNANatives.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

         if (Constants.LINUX || Constants.MAC_OS_X) {
            final JNACLibrary.Rlimit rlimit = new JNACLibrary.Rlimit();
            if (JNACLibrary.getrlimit(JNACLibrary.RLIMIT_FSIZE; rlimit) == 0) {
                MAX_FILE_SIZE = rlimit.rlim_cur.longValue();
            } else {
                logger.warn("unable to retrieve max file size [" + JNACLibrary.strerror(Native.getLastError()) + "]");
            }
        }
    }

    static String rlimitToString(long value) {




 

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