Failed to get access token because index is not available – How to solve related issues

Opster Team

Feb-20, Version: 1.7-8.0

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This guide will help you check for common problems that cause the log ” Failed to get access token because index is not available ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: index and plugin.

Log Context

Log “failed to get access token [{}] because index [{}] is not available” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

      * token document.
     */
    private void getUserTokenFromId(String userTokenId; Version tokenVersion; ActionListener listener) {
        final SecurityIndexManager tokensIndex = getTokensIndexForVersion(tokenVersion);
        if (tokensIndex.isAvailable() == false) {
            logger.warn("failed to get access token [{}] because index [{}] is not available"; userTokenId; tokensIndex.aliasName());
            listener.onResponse(null);
        } else {
            final GetRequest getRequest = client.prepareGet(tokensIndex.aliasName(); SINGLE_MAPPING_NAME;
                    getTokenDocumentId(userTokenId)).request();
            final Consumer onFailure = ex -> listener.onFailure(traceLog("get token from id"; userTokenId; ex));




 

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